• Toll free: 0800100200/1/2

  • +256 414 250 534/6

  • ps@publicservice.go.ug

Department of Systems Improvement

The Department of Systems Improvement is responsible for the “engendering improvement of Government business processes in service delivery through continuous business process reviews for value addition in service delivery and reduction or elimination of waste.  This reduces operational costs, time taken to execute tasks and improve on the value of output to the client/populace.

The department carries out; Process Design and Management, Development of One Stop Centre System, Cost Analysis and Control, Work study and work Measurement, Work Quantification, Cost Benefit Analysis, Value Analysis, Procedural Audits and Cost Control Measures.

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