Profile Photo

MINISTRY OF PUBLIC SERVICE GEARED TOWARDS IMPROVED SERVICE DELIVERY AND ONE STOP SERVICE CENTER

MINISTRY OF PUBLIC SERVICE SHINES AT TAXPAYERS APPRECIATION WEEK AT KOLOLO INDEPENDENCE GROUNDS FROM 26TH-28TH SEPT 2018

The ministry of Public Service participated in the recently concluded TAXPAYERS APPRECIATION WEEK FROM 26TH- 28TH SEPT 2018. During the three days exhibition at Kololo the general public and clients interfaced with brought out key salient issues that have affected service delivery which included among others; lack of knowledge and distinction between mainstream Ministry and the Commission, the disparity, inconsistencies in salaries, lack of support from Human resource persons in Institutions and at Local Government levels especially when they need to access payroll for the newly recruited staff and annual salary increments for serving Officers.
At the Ministry stall the majority of clients included the teachers and Police officers who complained of lack of support from their Human Resource Office and especially their salaries not being annually increased yet it is automatic to move from one segment to another.
Another issue that came up was the newly circular about the duty facilitation Allowances to civil servants that were reversed to the old rates they referred this to as unfortunate on their side after having lost the salary enhancement they thought this was a move to lessen the disappointments but again demotivated move from government.
Most of the visitors appreciated the responses and the innovations the Ministry has undertaken to improve the service to client especially the time spent to be helped and the guidance given by staff had tremendously improved. While this was appreciated they appealed to the Ministry authorities to put their foot down on the reforms that are geared towards improving the working conditions of the civil servants in

Police Officers who visited the stall lamented about their cumbersome processes of accessing payroll

this country especially the issue of remuneration remain a thorn in the flesh.

October 3, 2018

No comments, be the first one to comment !

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Ministry of Public Service © Republic of Uganda
MoPS Help-Desk

Login

Register

Create an Account
Create an Account Back to login/register
X